Disclaimers
*Front Desk Agents: All stories are welcome. The good, the bad, the jaw dropping, the funny, the sad and so on; there are only two rules.
1] No names. No guest names, no company names, no brand names. False names are fine.
2] Please keep cursing to a minimal. You can be the judge of what that means; all I ask is that you don't use a curse word as a comma throughout your stories.
Other than that, Click here send in your stories. In the subject line please title your story and place your alas name next to it, if you don't wish to provide an alas you will be referred to as 'anonymous'.
*Guests: Read and enjoy; this is what happens to Front Desk Agents and to anyone else in the Customer Service Industry. This blog was made mainly for Agents to share their stories but my hope is that it will also bring a new light to just how hard it is to work in Customer Service. This is what Customer Service employees have to deal with when something happens that’s either something out of their control, or a simple mistake is made. Enjoy.
*Guests: Read and enjoy; this is what happens to Front Desk Agents and to anyone else in the Customer Service Industry. This blog was made mainly for Agents to share their stories but my hope is that it will also bring a new light to just how hard it is to work in Customer Service. This is what Customer Service employees have to deal with when something happens that’s either something out of their control, or a simple mistake is made. Enjoy.
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